If you followed a link to purchase through Zazzle, click the link below to find helpful articles, FAQ and contact Zazzle.
Orders placed on Zazzle are managed and fulfilled by Zazzle. You can view your order history and order status directly through your Zazzle account.
Zazzle Help Center
or contact them through email at support@zazzle.com
If you don’t see what you’re looking for, feel free to reach out — you can message me directly from the product page or by clicking the blue chat button at the bottom of any page.
Place Cards & Tags
Instant Proof Items
Order Issues
Contact Me
How soon can I get these?
It depends on how many revisions you request and how quickly you approve your proof. Here’s how the process works:
1. Place your order and enter your customization details on the product page.
2. I’ll send a personalized proof within 1–2 business days.
3. You review the proof and let me know if you'd like any changes.
4. Once you approve the final version, your order typically ships within 2 business days.
If you're in a hurry, UPS 2-Day and Overnight shipping options are available at checkout. You can also check the shipping map photo on the product page to estimate how long delivery may take based on your location.
Will I be able to see a proof/preview first?
Yes! I’ll send you a single PDF proof that includes all of your cards together, so you can review everything at once. If you need any changes, there’s no need to resend your spreadsheet — just reply by email with your list of edits. I’ll make as many revisions as needed until everything is perfect, and then send you a final proof for approval before printing.
How many changes can I make?
As many as you need! I’ll keep making revisions until everything looks just right and exactly how you want it.
Can I use different fonts than what's shown?
It depends on the time of year. During the busy wedding season, I’m usually not able to take on full custom design requests — but feel free to reach out! I have a wide selection of fonts already, and there’s a good chance I have something similar to what you’re looking for.
Can I use my own color? I have a color code.
Yes — I can match any color you’d like, as long as you have a color code (HEX, RGB, or CMYK). All cards are printed in CMYK, so keep in mind that colors may look slightly different in print compared to how they appear on your screen. If you’ve used this color in professionally printed materials before and were happy with the result, it should print well here too.
How soon can I get these?
For items with instant proofs/previews, your order usually moves to production the same business day — no additional proofing step required. Please double-check all spelling and details before checking out.
PRODUCTION TIMES
Stationery Items: typically ship within 1–2 business days.
Coasters, Paper Plates & Foam Board Signs usually ship within 2–4 business days.
Foil-Stamped Napkins ship within 3–5 business days.
(Business days do not include weekends or holidays.)
SHIPPING OPTIONS
All items ship through UPS Ground. If you're in a rush, you can upgrade to UPS 2-Day or UPS Overnight at checkout.
Can I choose a different foil or napkin color than what’s shown?
The foil and napkin color combinations shown are the only ones I currently offer. There are also ink colors available if you would like more color options than I can do with foil. Simply click on a line of text to change the color. You'll be able to choose from ink colors and foil (these cannot be combined).
Do you offer rush production or shipping?
Rush Production
I’m not able to offer rush production for napkins/large signs at this time.
Rush Shipping
Faster shipping options are available at checkout. UPS 2-Day and UPS Overnight are both offered if you need your order to arrive sooner.
Can I cancel or change my napkin order?
Foil-stamped napkins go into production quickly, and a custom foil stamping plate is created right away — so I’m not able to make changes once the order is placed. Be sure to double-check the preview and spelling before checking out!
If you catch a mistake shortly after ordering, reach out as soon as possible. Depending on where things are in production, I may be able to cancel it for a $25 fee (which covers the cost of the foil plate). From there, you can place a new order with the updated info.
What if I made a mistake on my order?
I get it — things happen! If you noticed a typo, date error, or any other mistake after placing your order, just reach out. I’ll offer special discounted pricing on a reprint to help you get exactly what you need.
You can contact me through this contact form, reply to your order confirmation email, or email me directly with the name you used on your order or your order id.
What if you made the mistake?
If something doesn’t look right and it was an error on my end, I’ll absolutely make it right. Just send a photo through the blue chat button, this contact form, reply to your order confirmation email, or email me.
I’ll either refund your order right away or send a free reprint — whichever you prefer. Your satisfaction truly means the world to me.
What if I'm missing something from my order?
If anything is missing from your package, please reach out right away so I can make it right. I’ll get any missing items shipped out to you as soon as possible.
You can contact me through the blue chat button, this contact form, reply to your order confirmation email, or email me directly.
How do I contact you?
You can message me from any product page, click the blue chat button on the bottom corner of the site, or use my contact page. If you’ve already placed an order, you can also reply to your confirmation email or email me directly at custom@karmakweddings.com
I do take some personal time on weekends, but I’m often still working on orders — and I usually catch up on messages Sunday evenings. Thanks for your patience if replies are a bit slower during weekends or evenings.
